Delete your VoLex data

Last updated: 30 September 2026

VoLex is published by Jasur Amirov. This page explains how to delete the data associated with the VoLex apps — Android (uz.volex) and iOS. You do not need to install the app or sign in to use this page.

Fastest way: delete it yourself in the app

This immediately and permanently deletes:

• every word and word group you created;
• all voice recordings and cached media stored on your device;
• your cloud backup — the Google Drive app data folder on Android, or iCloud on iOS;
• the usage statistics already sent to our server (see “Usage statistics” below).

VoLex does not create an account on our servers, so there is no account left behind after this.

If you no longer have the app

Email jasur.uz.soyabon@gmail.com with the subject "VoLex data deletion". Send it from the address you signed in with, or include your device identifier. We reply and complete the deletion within 30 days.

What we hold, and what happens to it

• Request counters. When you use AI enrichment or translation, our server records a device identifier and a per-day request count, to apply the free daily limit and stop abuse. These records are deleted on request.
• AI cache. Generated content is cached keyed by a hash of the request. It contains the word and the generated text, not your name, email or any account identifier, and is not tied to you.
• Organisation licence. If you redeemed an access code from your organisation, we keep the code and the device identifier that redeemed it for the life of the licence, because it is required to operate it and to count seats. Ask your organisation administrator to release the seat, or write to the address above.
• Your name and email. We never store them on our servers. They stay on your device and are used only to label your backup.

Usage statistics

While “Usage statistics” is on (Settings → Privacy), the app sends our server daily counts of how its features were used, together with a random identifier created for statistics only. They contain no words, no text you typed and no name or email. The app sends only the calendar date, never a time of day; our server records the time (UTC, by its own clock) it last received each day's counts. That time is not used in our reports and is deleted together with the statistics. The full list is in the privacy policy.

This identifier is not linked to your device identifier, and we hold no account, so we cannot find your statistics from an email request. Delete them in the app instead:

• Settings → Privacy → turn off “Usage statistics” — deletes the statistics already sent and stops sending new ones;
• Settings → Delete My Data — also deletes the statistics already sent. If statistics stay on, a new random identifier is created and nothing is linked to the old one.

If your device is offline at that moment, the app sends the deletion request again later. Statistics are otherwise deleted automatically after 400 days, including when you no longer have the app.

Related

Privacy policy — Android · Privacy policy — iOS